1. What this notice covers
seneco.tech is the company website for Seneco. It describes AIGet and SentinelX Cloud and provides a contact form. This notice explains what happens to information you submit here. It does not cover the AIGet application or API; those are governed by the AIGet privacy policy.
2. Information we receive
- Contact form details you choose to send: name, email address, company, topic and message.
- Technical logs generated by the web server: IP address, browser user agent, requested URL and timestamp, used to operate and secure the site.
This website does not run advertising trackers or third-party analytics scripts, and it does not ask you to create an account.
3. How we use it
- To read and respond to the message you sent.
- To operate, maintain and protect the website.
- To keep a record of interest in SentinelX Cloud if you ask for launch updates.
We do not sell or rent your information, and we do not add contact form addresses to a marketing list.
4. How long we keep it
Contact messages are kept only for as long as needed to handle the conversation and any follow-up you request, then deleted. Server logs are kept for a short operational period and rotated. There is no fixed marketing retention period because there is no marketing list.
5. Who processes it
The website is hosted on infrastructure operated for Seneco, and messages are delivered to the team through that infrastructure. Service providers that host or transmit the site may process technical data on our behalf. AIGet usage data is handled separately under the AIGet policy.
6. Your choices
You can ask us to access, correct or delete the information you submitted through the contact form. Use the contact form and describe the request. We may need to verify that the request relates to you before acting on it.
7. Security
The site is served over HTTPS. We keep the software updated and limit access to the server. No method of transmission or storage is completely secure, so please do not send sensitive credentials or identity documents through the contact form.
8. Changes
If this notice changes, the updated version will be published on this page with a new effective date.
9. Contact
Questions about this notice can be sent through the Seneco contact form. For questions about the AIGet product, account or API data, use the AIGet support desk.